In the event that you are not completely satisfied with your order from Trail Industries, we accept all returns (besides final sale or clearance items) that remain in the same condition it was shipped to you in. Please contact us at firstname.lastname@example.org with your return request. Items may only be returned within 7 days of purchasing.
To return an item, you are responsible for return shipping costs. Shipping costs are non-refundable. If necessary, we suggest you insure your item through your shipping carrier as we are not responsible for items that are lost in transit and do not make it back to us.
Once your item is received by us, please allow up to 14 days for your refund to process.
If you have any questions or concerns about a product you have purchased from us, please reach us at email@example.com or (657) 478-6069.
We reserve the right to deny any refund. Products not authorized for return shall be sent back at customers expense.